Applus+; Logistics Superintendent

Applus+ is a worldwide leader in the testing, inspection, and certification sector. We are a trusted partner, enhancing the quality and safety of our clients’ assets and infrastructures while safeguarding their operations and improving their environmental performance.

Our innovative approach, technical capabilities, and highly skilled and motivated workforce of over 25,000 employees assure operational excellence across multiple sectors in more than 65+ countries.

Currently we are sourcing the following:

Logistics Superintendent

(Location : Papua)

JOB PURPOSE

• Responsible for Parts Inventory management.

• Manage the customer order flow processes for the Logistics Operations organization – Order Thru Counter and Parts Thru Service.

• This includes responsibility for the order flow processes through warehouses and freight operations in a Country.

MAIN RESPONSIBILITIES

Inventory Management

• Manage inventory team

• Manage inventory settings.

• Manage strategic stock process

• Responsible for working capital and availability in region

• Implement and monitor operational KPIs

• Develop strong working relationships with key stakeholders

• Responsible for operational compliance to WoW

• Design and execute financial and operational improvement program

Order management.

• Responsible for overseeing all day-to-day operation of the order desk

• Work actively with Inventory, Warehouse and Dispatch teams to ensure efficient flow of customer orders.

• Ensure standardization processes.

• People Management

Warehouse

• Develop, maintain and ensure adherence to all procedures.

• Optimize / improve the operational efficiency, budgets and performance

• Manage the infrastructure integrity and planning.

• Continuously improve and manage process flows through the warehouse.

EXPERIENCE

10+ years’ experience in Logistics Operation Customer Services (preferable in Mining Industries)

EDUCATION, LICENCES & CERTIFICATES

Educated to minimum bachelor’s degree level or equivalent from reputable university.

OTHER:

• Preferable Female Candidate

• English Proficiency: Advanced (CEFR C1/ Completed EF level 14)

• Organization Contribution: Efficient Customer Order Desk, Customer Order Process Flow, Customer Services Fill Rates, Management information availability, Informed decision making, optimized inventory levels / inventory availability, Performance Management

• KPIS: Best possible operational cost of service, Customer Delivery Performance, Regional fill rate, Regional stock and OSMI value and turns, Inventory compliance KPIs, Logistics cost as % of revenues, Warehouse operational efficiency (customer satisfaction and % of adherence to timelines), NWC

RATING  TECHNICAL / FUNCTIONAL

• Experience in a Warehousing/Distribution/Supply Chain environment

• Experience in a similar managerial position

• Experience managing internal and/or external customer service would be desired

• Strong knowledge of Inventory Management, and have a good understanding of Parts inventory /buying management challenges

• Good knowledge of Aftermarket business and/or Mining business

• Good general business acumen

• Data Analysis and Reporting

• Commitment to excellence and timeliness in internal customer service.

• Positive attitude, ability to lead through changes in a complex matrix organization

• Strong problem-solving skills with proven focus on business and process improvement

• Experience in managing regional teams, would be desired.

SYSTEM KNOWLEDGE DESCRIPTION

• Strong knowledge of ERP systems

• Standard Software (Microsoft Office/ QlikView / PDM etc.)

Interested candidates are invited to send your resume with reference code (Logistics Superintendent) in your email subject to recruitment.indonesia@applus.com, no later than 31 October 2024.

Only shortlisted applicants will be notified.