Applus+; Operations / General Manager

Applus+ is a worldwide leader in the testing, inspection, and certification sector. We are a trusted partner, enhancing the quality and safety of our clients’ assets and infrastructures while safeguarding their operations and improving their environmental performance.

Our innovative approach, technical capabilities, and highly skilled and motivated workforce of over 25,000 employees assure operational excellence across multiple sectors in more than 65+ countries.

Currently we are sourcing the following:

Position: Operations / General Manager

Role Purpose:

The Operations Manager is responsible for overseeing day-to-day activities and ensuring that operations run smoothly in alignment with company goals. The role focuses on supporting team productivity, customer satisfaction, and compliance with EHS standards. This includes implementing operational plans, helping build relationships with customers, and ensuring projects are completed on time and within budget.

Key Responsibilities:

1. Environment, Health, and Safety (EHS):

• Ensure a safe working environment for all employees by following Company’s EHS standards.

• Promote a culture of safety and help the team follow EHS policies.

• Support the development and implementation of the EHS Management Plan.

2. Operations Management:

• Oversee day-to-day operations to ensure they meet business objectives.

• Monitor team productivity and ensure operations are running smoothly.

• Help manage projects and make sure they stay within timelines and budgets.

• Support efforts to improve processes and implement changes when necessary.

3. People Management:

• Work closely with team members to support their growth and development.

• Assist in setting goals for the team and ensuring they align with business needs.

• Ensure strong teamwork and encourage collaboration within the department.

4. Business Growth:

• Support sales and business development efforts by assisting with customer relations.

• Help implement new products and services and promote them to customers.

• Look for ways to optimize operations and improve efficiency.

5. Customer Service:

• Assist in building and maintaining strong relationships with key customers.

• Ensure that products and services meet customer requirements and address any issues.

• Work closely with the sales team to provide top-level service.

6. Financials:

• Monitor and manage operational expenses within the budget.

• Support sales forecasts and help the team achieve financial targets.

Experience & Qualifications:

Essential:

• Background in operations management or a similar role.

• Strong understanding of safety practices and EHS policies.

• Good customer service and relationship management skills.

• Ability to manage teams and improve productivity.

• Problem-solving and decision-making skills.

Desirable:

• Experience in the mining, quarrying, or tunneling industry.

• Knowledge of heavy mining equipment such as crushers, loaders, haul trucks, drill rigs and the services.

Applications are to be emailed to recruitment.indonesia@applus.com no later than October 10th, 2024.

Please use 'Operations Manager' as the subject line in your application email.

Applus is an equal opportunity employer that takes pride in fostering a diverse and inclusive workplace. We believe in creating a welcoming and inclusive workplace where people from different backgrounds can thrive.